We hope that you love our products, but understand that sometimes things just don't work out. Unfortunately, we are unable to offer returns at this time. However, we are happy to offer you an exchange within 14 days of receiving your product.

Please reach out to us at orders@huestonpress.com to begin your order process. Include your name, order number, item you wish to return, and why. Thank you!

Our processing time is 5 business days from the day you purchased. Additional processing time is required during peak seasons. Any pre-orders will be processed after the pre-order cut off date.

Hueston Press Co. cannot be held responsible for misplaced, lost, or stolen packages, during the time of transit. Please reach out to us and we will do our best to help you locate your package.

Please contact us at orders@huestonpress.com and we will be happy to answer your questions as best as we can! Include your name, order number (if applicable), and any other details we may need.